Frequently Asked Questions
We recommend purchasing from our trusted resellers or from this site wherever possible. Local resellers will give the fastest service and the full retail facilities you would expect. If time is not critical, or you have no local reseller we offer free worldwide 5 to 7 day shipping from our online store.
KipperTie are part of RED’s approved third party product programme. Look for the ‘RED Approved’ logo.
We are happy to offer technical support and advice directly by email. Please get in contact, ideally quoting your order number so that we can identify your exact product.
For product warranty and replacement issues, please contact your reseller first, or KipperTie directly if purchased online.